IT Systems management /
Schiesser, Rich.
IT Systems management / - New Delhi : Prentice Hall, 2002. - xxxviii, 487 pages
"Harris Kern's Enterprise Computing Institute"--P. facing t.p.
Ch. 1. Historical Perspective --
Ch. 2. Evolving in the 1970s and 1980s --
Ch. 3. Into and Beyond the New Millennium --
Ch. 4. Acquiring Executive Support --
Ch. 5. Organizing for Systems Management --
Ch. 6. Staffing for Systems Management --
Ch. 7. Customer Service --
Ch. 8. Availability --
Ch. 9. Performance and Tuning --
Ch. 10. Production Acceptance --
Ch. 11. Change Management --
Ch. 12. Problem Management --
Ch. 13. Storage Management --
Ch. 14. Network Management --
Ch. 15. Configuration Management --
Ch. 16. Capacity Planning --
Ch. 17. Strategic Security --
Ch. 18. Disaster Recovery --
Ch. 19. Facilities Management --
Ch. 20. Developing Robust Processes.
9780130876782 013087678X 013087678X
Information resources management.
Information technology.
004.21 / SCH
IT Systems management / - New Delhi : Prentice Hall, 2002. - xxxviii, 487 pages
"Harris Kern's Enterprise Computing Institute"--P. facing t.p.
Ch. 1. Historical Perspective --
Ch. 2. Evolving in the 1970s and 1980s --
Ch. 3. Into and Beyond the New Millennium --
Ch. 4. Acquiring Executive Support --
Ch. 5. Organizing for Systems Management --
Ch. 6. Staffing for Systems Management --
Ch. 7. Customer Service --
Ch. 8. Availability --
Ch. 9. Performance and Tuning --
Ch. 10. Production Acceptance --
Ch. 11. Change Management --
Ch. 12. Problem Management --
Ch. 13. Storage Management --
Ch. 14. Network Management --
Ch. 15. Configuration Management --
Ch. 16. Capacity Planning --
Ch. 17. Strategic Security --
Ch. 18. Disaster Recovery --
Ch. 19. Facilities Management --
Ch. 20. Developing Robust Processes.
9780130876782 013087678X 013087678X
Information resources management.
Information technology.
004.21 / SCH