Communication: manage information certificate S/NVQ level 4

Lake, Cathy ;

Communication: manage information certificate S/NVQ level 4 - Oxford : Pergamon Open Learning, 1997. - x, 111 p.: illustrations - Institute of Management Open Learning Programme. .

On title page: "Manage information certificate, S/NVQ level 4."
"Published in association with the Institute of Management Foundation."

The basics of communication--
Listening and talking--
Writing and reading--
Meeting.

Business and report writing skills, including business proposals; Presentation skills: how to plan and deliver presentations to small and large groups; Chairing meetings; Using technology to communicate, including e-mail, video-conferencing; Communicating using the telephone.

Helps to deliver information in writing, orally and via electronic media; communicate effectively through appropriate media; contribute to meetings and group discussions; and, influence and manage colleagues through discussion and persuasion.

Objectives - by the end of this workbook you should be able to:
· Deliver information in writing, orally and via electronic media
· Communicate effectively through appropriate media
· Contribute to meetings and group discussions
· Influence and manage colleagues through discussion and persuasion.

*Business and report writing skills, including business proposals
*Presentation skills
*Chairing meetings
*Using technology to communicate

9780750636742 0750636742


Communication in management.
Business meetings.
Business writing.

658.45 / LAK

© University of Vavuniya

---