Successful customer retention in a week
Smith, Jane
Successful customer retention in a week - London : Hodder & Stoughton, 2000. - 93 pages : illustrations ; - Successful business in a week. .
This guide emphasizes the importance of retaining customers for businesses, and explains how a successful customer focus can be achieved and maintained. Topics covered include: identifying customers and finding out what they want; and offering incentives to maintain customer loyalty.
9780340781753 0340781750
Customer loyalty.
658.812 / SMI
Successful customer retention in a week - London : Hodder & Stoughton, 2000. - 93 pages : illustrations ; - Successful business in a week. .
This guide emphasizes the importance of retaining customers for businesses, and explains how a successful customer focus can be achieved and maintained. Topics covered include: identifying customers and finding out what they want; and offering incentives to maintain customer loyalty.
9780340781753 0340781750
Customer loyalty.
658.812 / SMI