Employment relations in the hospitality and tourism industries
Lucas, Rosemary E.
Employment relations in the hospitality and tourism industries - London ; New York : Routledge, 2004. - xx, 306 pages ; - Routledge studies in employment relations. .
Includes index
Whither employment relations and hospitality? --
Employment and work --
The role of management in employment relations --
Resourcing, development and fair treatment --
Pay, reward and performance --
Representation, participation and involvement --
Employment law and dispute resolution --
What do the workers think? --
Conclusions and future issues.
"Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.
9780415297110 0415297117 9780415297127 0415297125
Hospitality industry -- Personnel management.
658.315 / LUC
Employment relations in the hospitality and tourism industries - London ; New York : Routledge, 2004. - xx, 306 pages ; - Routledge studies in employment relations. .
Includes index
Whither employment relations and hospitality? --
Employment and work --
The role of management in employment relations --
Resourcing, development and fair treatment --
Pay, reward and performance --
Representation, participation and involvement --
Employment law and dispute resolution --
What do the workers think? --
Conclusions and future issues.
"Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.
9780415297110 0415297117 9780415297127 0415297125
Hospitality industry -- Personnel management.
658.315 / LUC