Normal view MARC view ISBD view

Tesone, Dana

Principles of Management for the Hospitality Industry - Amsterdam ; London : Elsevier/Butterworth-Heinemann, 2010. - ix, 405 pages : illustrations ;

Includes index, glossary

Part I Management Knowledge --
Managing Hospitality Enterprises --
Management Practice, Evolution and Ethics --
Strategic Planning, Problem Solving, and Decisions --
Systems, Development and Structures --
Part 2 Management Functions --
Operations Management --
Operations Structure and Systems --
Managing Human Resources --
Managing Technology and Marketing Systems --
Accounting and Finance Management --
Part 3 Strategic Applications --
Tactical Productivity Strategies --
Tactical Growth Strategies --
Tactical Turnaround Strategies --
Part 4 Leadership Applications --
Leadership Awareness --
Leadership Practice --
Organizational Behavior & Leadership Development.

It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. This work is suitable for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers

ISBN: 9781856177993 1856177998

Subjects--Topical Terms:
Hospitality industry -- Management.

Dewey Class. No.: 658 / TES 647.94 / TES