Human resource management in the hospitality industry :

Boella, M. J.

Human resource management in the hospitality industry : - Ninth Edition. - Oxon, New York Routledge 2013 - xv, 331 pages :

Includes Index

Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.

9780415632546


Hospitality industry

647.940683 / BOE

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