Customer Relationship Management: How to Turn a Good Business into a Great one (Record no. 38201)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00372nam a2200133 a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9788176493604 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 8176493600 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | ROB |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Roberts- Phelps, Graham |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Relationship Management: How to Turn a Good Business into a Great one |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New Delhi: |
| Name of publisher | Viva Books, |
| Year of publication | 2003. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 230 pages. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Reference Books |
| Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|
| Reference | Main Library | Main Library | Reference | 17/01/2004 | Purchased | 575.00 | 658.812 ROB | 008192 | Reference Books |
| Reference | Main Library | Main Library | Stacks | 01/03/2004 | Purchased | 625.00 | 658.812 ROB | 008483 | Lending Books |