Managing conflict.

Material type: TextTextSeries: Publication details: Boston, Mass. : Harvard Business School Press, c2007Description: viii, 100 pISBN: 9781422121474; 142212147XSubject(s): Conflict managementDDC classification: 303.6 Online resources: Click here to access online | Click here to access online
Contents:
Putting business interests above personalities / Sir Peter Middleton -- Incentivizing conflict / Mark Gerzon -- Keeping peace between people / Sir Mark Weinberg -- Cohesive management resolves disputes / Gary Wilson -- Dealing with negative behavior in the workplace / Julia Cleverdon -- The "no asshole" rule / Robert Sutton -- Dealing with high-maintenance individuals / Dawn Airey -- Dealing with bullying / Barbara Stocking -- The art of self-control / William Ury -- Stick to the facts and stand your ground / Neville Isdell -- Communicating through conflict / Roger Fisher -- Tough conversations / Stephen Dando -- If you're in a fight, make sure you win / Kay Koplovitz
Summary: Wondering how the most accomplished leaders from around the globe have tackled their toughest challenges? This title offers 12-14 insightful essays by top leaders in industry, the public sector, and academia on the most pressing issues they've faced. It gives you access to the wisdom and expertise of the world's most talented leaders.
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
Reference Books Reference Books Main Library
Reference 		Reference 303.6 HAR (Browse shelf(Opens below)) Available 011996
Total holds: 0

Putting business interests above personalities / Sir Peter Middleton --
Incentivizing conflict / Mark Gerzon --
Keeping peace between people / Sir Mark Weinberg --
Cohesive management resolves disputes / Gary Wilson --
Dealing with negative behavior in the workplace / Julia Cleverdon --
The "no asshole" rule / Robert Sutton --
Dealing with high-maintenance individuals / Dawn Airey --
Dealing with bullying / Barbara Stocking --
The art of self-control / William Ury --
Stick to the facts and stand your ground / Neville Isdell --
Communicating through conflict / Roger Fisher --
Tough conversations / Stephen Dando --
If you're in a fight, make sure you win / Kay Koplovitz

Wondering how the most accomplished leaders from around the globe have tackled their toughest challenges? This title offers 12-14 insightful essays by top leaders in industry, the public sector, and academia on the most pressing issues they've faced. It gives you access to the wisdom and expertise of the world's most talented leaders.

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