Managing Quality

By: Bell, DesmondContributor(s): Wilson, George | McBride, PhilipMaterial type: TextTextPublication details: Boston : Butterworth Heinemann, 1994Description: xvi, 236 pages : illustrationsISBN: 9780750618236; 075061823X Subject(s): Total quality managementDDC classification: 658.562
Contents:
Quality as a strategic issue -- Quality management systems -- Determining the capability for quality -- Design control and management -- Control of quality -- Managing quality costs -- The organization of quality -- Teamwork for quality -- Training for quality -- Assessment of quality.
Summary: Helps you understand the role of TQM within your organization and how you can best implement it. This work shows you: how to understand quality management systems, tools and techniques; how to use them; and more. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 and 5
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
Reference Books Reference Books Main Library
Reference 		Reference 658.562 BEL (Browse shelf(Opens below)) Available 005990
Lending Books Lending Books Main Library
Stacks 		Reference 658.562 BEL (Browse shelf(Opens below)) Available 004639
Total holds: 0

Includes index

Quality as a strategic issue --
Quality management systems --
Determining the capability for quality --
Design control and management --
Control of quality --
Managing quality costs --
The organization of quality --
Teamwork for quality --
Training for quality --
Assessment of quality.

Helps you understand the role of TQM within your organization and how you can best implement it. This work shows you: how to understand quality management systems, tools and techniques; how to use them; and more. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 and 5

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