Telephoning in English
Material type: TextPublication details: Cambridge : Cambridge University Press, 1997Edition: 2nd edDescription: viii, 120 pages : color illustrationsISBN: 9780521469852; 0521469856 Subject(s): Cambridge professional English | English languageDDC classification: 808.066651Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
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Lending Books | Main Library Stacks | Reference | 808.066651 NAT (Browse shelf(Opens below)) | Available | 006822 |
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808.066651 KAP Business Letters for Different Occasions | 808.066651 KAP A Guide to Business Correspondence & Communication Skills | 808.066651 MAC Modern business correspondence : a text-workbook | 808.066651 NAT Telephoning in English | 808.066651 NAU Salesman's Complete Model Letter Handbook | 808.066651 PAR Executive's Guide to Effective Letters & Reports | 808.066651 PIL Commercial correspondence and office management |
Self-study guide;Teacher's notes;1;Who's calling please?;2;Would you hold on, please?;3;I'd like to know your prices;4;We're ready to order now;5;I'll have to change the booking;6;Let's fix another date;7;What seems to be the trouble;8;I'm sure we can sort it out;Student 'A' role plays;Key and tapescripts.
Telephoning in English is for professionals or trainee professionals in business, commerce and administration who need to make and answer phone calls. This fully revised and updated edition develops and consolidates practical telephone skills using activities from message-taking to spelling practice and role play
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