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Total quality management : implementing continuous improvement

By: Berk,JosephContributor(s): Berk, SusanMaterial type: Text

TextPublication details: New Delhi: Excel Books, 1993Description: 223 pISBN: 8174460276 Subject(s): Quality controlDDC classification: 658.562 Summary: Emphasizing the importance of long-term and strategic planning, "Total Quality Management" draws on several management systems designed to sustain and maximize customer satisfaction.

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Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Reference Books	Main Library Reference	Reference	658.562 JOS (Browse shelf(Opens below))	Available		006938

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Emphasizing the importance of long-term and strategic planning, "Total Quality Management" draws on several management systems designed to sustain and maximize customer satisfaction.

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