Communication for business : a practical approach

By: Taylor, ShirleyMaterial type: TextTextPublication details: New Delhi: Pearson Education, 1999Edition: 3rd edDescription: xvi, 348 pages : illustrations, facsimilesISBN: 9780582381643; 0582381649 ; 9788178081151 ; 8178081156Subject(s): Business communicationDDC classification: 658.45
Contents:
Section 1: The Nature of Communication. Unit 1. An overview: Unit 2. Oral communication. Unit 3. Use of English. Section 2: Business letters. Unit 4. Introducing the business letter. Unit 5. Rules of good writing. Unit 6. Recruitment correspondence. Section 3: Telecommunications. Unit 7. Email and fax messages. Section 4: Internal Communication. Unit 8. Memoranda. Unit 9. Reports. Unit 10. Meetings documentation. Section 5: Persuasive Communication. Unit 11. Circulars and sales letters. Unit 12. Publicity material. Unit 13. Newsletters. Unit 14. Notices and advertisements. Unit 15. Leaflets. Unit 16. Invitations. Section 6: Visual Communication. Unit 17. Form design. Unit 18. Questionnaires. Unit 19. Visual presentation. Section 7: Reformulating and Summarising. Section 8: Comprehension. Appendix. Breakdown of examination questions by topic. Assessment. Examination questions. Index
Summary: This text provides information for anyone who is working or training in a professional, managerial, administrative or secretarial role which demands effective communication and business English skills.
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
Reference Books Reference Books Main Library
Reference
Reference 658.45 TAY (Browse shelf(Opens below)) Available 008653
Lending Books Lending Books Main Library
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Reference 658.45 TAY (Browse shelf(Opens below)) Available 008437
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Includes index

Section 1: The Nature of Communication. Unit 1. An overview: Unit 2. Oral communication. Unit 3. Use of English. Section 2: Business letters. Unit 4. Introducing the business letter. Unit 5. Rules of good writing. Unit 6. Recruitment correspondence. Section 3: Telecommunications. Unit 7. Email and fax messages. Section 4: Internal Communication. Unit 8. Memoranda. Unit 9. Reports. Unit 10. Meetings documentation. Section 5: Persuasive Communication. Unit 11. Circulars and sales letters. Unit 12. Publicity material. Unit 13. Newsletters. Unit 14. Notices and advertisements. Unit 15. Leaflets. Unit 16. Invitations. Section 6: Visual Communication. Unit 17. Form design. Unit 18. Questionnaires. Unit 19. Visual presentation. Section 7: Reformulating and Summarising. Section 8: Comprehension. Appendix. Breakdown of examination questions by topic. Assessment. Examination questions. Index


This text provides information for anyone who is working or training in a professional, managerial, administrative or secretarial role which demands effective communication and business English skills.

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