Communication for business : a practical approach
Material type: TextPublication details: New Delhi: Pearson Education, 1999Edition: 3rd edDescription: xvi, 348 pages : illustrations, facsimilesISBN: 9780582381643; 0582381649 ; 9788178081151 ; 8178081156Subject(s): Business communicationDDC classification: 658.45Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
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Reference Books | Main Library Reference | Reference | 658.45 TAY (Browse shelf(Opens below)) | Available | 008653 | ||
Lending Books | Main Library Stacks | Reference | 658.45 TAY (Browse shelf(Opens below)) | Available | 008437 |
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658.45 LUD The Essence of Effective Communication | 658.45 MUR Management by effective listening. | 658.45 ROD Business communications : international case studies in English | 658.45 TAY Communication for business : a practical approach | 658.45 VAR Intercultural communication in the global workplace | 658.45 WHI In Business : Student’s book | 658.452 COO The art of making people listen to you |
Includes index
Section 1: The Nature of Communication. Unit 1. An overview: Unit 2. Oral communication. Unit 3. Use of English. Section 2: Business letters. Unit 4. Introducing the business letter. Unit 5. Rules of good writing. Unit 6. Recruitment correspondence. Section 3: Telecommunications. Unit 7. Email and fax messages. Section 4: Internal Communication. Unit 8. Memoranda. Unit 9. Reports. Unit 10. Meetings documentation. Section 5: Persuasive Communication. Unit 11. Circulars and sales letters. Unit 12. Publicity material. Unit 13. Newsletters. Unit 14. Notices and advertisements. Unit 15. Leaflets. Unit 16. Invitations. Section 6: Visual Communication. Unit 17. Form design. Unit 18. Questionnaires. Unit 19. Visual presentation. Section 7: Reformulating and Summarising. Section 8: Comprehension. Appendix. Breakdown of examination questions by topic. Assessment. Examination questions. Index
This text provides information for anyone who is working or training in a professional, managerial, administrative or secretarial role which demands effective communication and business English skills.
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