Managing cultural diversity in technical professions

By: Laroche, LionelMaterial type: TextTextSeries: Publication details: Amsterdam ; Boston : Butterworth-Heinemann, c2003Description: xviii, 236 p. : illustrationsISBN: 9780750675819; 0750675810 (pbk. : alk. paper)Subject(s): Diversity in the workplace | Intercultural communication | Professional corporations | High technology industriesDDC classification: 658.3 Online resources: Click here to access online | Click here to access online
Contents:
1. Culture and Cultural Differences -- 2. Managing Technical Professionals -- 3. Multicultural Teamwork among Technical Professionals -- 4. Communicating Technical Information -- 5. Career Management -- 6. Looking Ahead -- App. A. Advice for Diversity Trainers and HR Managers -- App. B. Demographics of New North Americans -- App. C. A Cross-Cultural Look at Technical Education -- App. D. Technical Professional Associations -- App. E. Glossary of North American Idioms and Sports Phrases.
Summary: 'Managing Cultural Diversity in Technical Professions' provides managers of technical professionals with clear and tested strategies to improve communication and increase productivity among culturally diverse technical professionals, teams, and departments. Dr. Laroche outlines the differences in education and training, career expectations, communication styles, and management expectations in countries around the world. He explains cross-cultural concepts and presents his case for the importance of cross-cultural competence supported by hard data, including charts, tables, and readily accessible schematics. You'll benefit from the author's experience and expertise as a manager and consultant in this area, illustrated by numerous anecdotes, critical incidents, and mini case studies, centered around two central themes: * Most technical professionals do not recognize the impact of cultural differences in their work * Cross-cultural issues lead to a significant under-utilization of talent and affect productivity negatively 'Managing Cultural Diversity in Technical Professions' offers proven tactics for improving your personal effectiveness and the efficiency of your multicultural teams, breaking the communication barrier in the multicultural workplace.
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Includes Index.

1. Culture and Cultural Differences --
2. Managing Technical Professionals --
3. Multicultural Teamwork among Technical Professionals --
4. Communicating Technical Information --
5. Career Management --
6. Looking Ahead --
App. A. Advice for Diversity Trainers and HR Managers --
App. B. Demographics of New North Americans --
App. C. A Cross-Cultural Look at Technical Education --
App. D. Technical Professional Associations --
App. E. Glossary of North American Idioms and Sports Phrases.

'Managing Cultural Diversity in Technical Professions' provides managers of technical professionals with clear and tested strategies to improve communication and increase productivity among culturally diverse technical professionals, teams, and departments.

Dr. Laroche outlines the differences in education and training, career expectations, communication styles, and management expectations in countries around the world. He explains cross-cultural concepts and presents his case for the importance of cross-cultural competence supported by hard data, including charts, tables, and readily accessible schematics.

You'll benefit from the author's experience and expertise as a manager and consultant in this area, illustrated by numerous anecdotes, critical incidents, and mini case studies, centered around two central themes:

* Most technical professionals do not recognize the impact of cultural differences in their work
* Cross-cultural issues lead to a significant under-utilization of talent and affect productivity negatively

'Managing Cultural Diversity in Technical Professions' offers proven tactics for improving your personal effectiveness and the efficiency of your multicultural teams, breaking the communication barrier in the multicultural workplace.

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