Performance management : measure and improve the effectiveness of your employees

By: Luecke, RichardContributor(s): Hall, Brian JMaterial type: TextTextSeries: Harvard business essentials seriesPublication details: Boston, Mass. : Harvard Business School Press, ©2006Description: xvi, 153 pages : illustrationsISBN: 9781591398424; 1591398428 Subject(s): Personnel managementDDC classification: 658.3125
Contents:
Goals: guides to action -- Motivation: the not-so-secret ingredient of high performance -- Monitoring performance: looking for what's going wrong and right -- Closing gaps and improving performance : the basics of coaching -- Becoming a better coach : beyond the basics -- Formal performance appraisal: improving results through feedback -- Employee development: helping people grow in their careers -- Intractable performance problems: face them head-on -- Epilogue: what leaders must do -- Appendix A: Useful implementation tools -- Appendix B: Handling a dismissal.
Summary: 'Performance Management' will help managers use informal performance assessments and feedback as part of their regular interactions with employees. Readers will learn to prepare for a formal performance meeting with a direct report, document a performance meeting, and create a development plan with the employee.
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Includes index

Goals: guides to action --
Motivation: the not-so-secret ingredient of high performance --
Monitoring performance: looking for what's going wrong and right --
Closing gaps and improving performance : the basics of coaching --
Becoming a better coach : beyond the basics --
Formal performance appraisal: improving results through feedback --
Employee development: helping people grow in their careers --
Intractable performance problems: face them head-on --
Epilogue: what leaders must do --
Appendix A: Useful implementation tools --
Appendix B: Handling a dismissal.

'Performance Management' will help managers use informal performance assessments and feedback as part of their regular interactions with employees. Readers will learn to prepare for a formal performance meeting with a direct report, document a performance meeting, and create a development plan with the employee.

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