Technical communication :Process and Product

By: Gerson, Steven MContributor(s): Gerson, Sharon J | Gerson, StevenMaterial type: TextTextPublication details: New Delhi : Dorling Kindersley Pvt.Ltd c2014Edition: 8th edDescription: 700 p : illISBN: 9789332518599Subject(s): English language | Technical writingDDC classification: 808.0666
Contents:
An introduction to technical communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Research -- Routine correspondence -- Social media -- The job search -- Document design -- Using visual aids -- Communicating to persuade -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Web sites and online help -- Short, informal reports -- Long, formal reports -- Proposals -- Oral presentations.
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Sharon Gerson's name appears first in earlier editions.

An introduction to technical communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Research -- Routine correspondence -- Social media -- The job search -- Document design -- Using visual aids -- Communicating to persuade -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Web sites and online help -- Short, informal reports -- Long, formal reports -- Proposals -- Oral presentations.

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