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Operations management : creating value along the supply chain

By: Russell, Roberta SContributor(s): Taylor, Bernard WMaterial type: Text

TextPublication details: Hoboken, NJ : John Wiley & Sons, c2011Edition: 7th edDescription: xxi, 810 p. : col. illISBN: 9780470525906Subject(s): Production management | Quality controlDDC classification: 658.5 Online resources: Click here to access online | Click here to access online | Click here to access online

Contents:

ch. 1. Introduction to Operations and Supply Chain Management -- ch. 2. Quality Management -- ch. 3. Statistical Process Control -- ch. 4. Product Design -- ch. 5. Service Design -- ch. 6. Processes and Technology -- ch. 7. Capacity and Facilities Design -- ch. 8. Human Resources -- ch. 9. Project Management -- ch. 10. Supply Chain Management Strategy and Design -- ch. 11. Global Supply Chain Procurement and Distribution -- ch. 12. Forecasting -- ch. 13. Inventory Management -- ch. 14. Sales and Operations Planning -- ch. 15. Resource Planning -- ch. 16. Lean Systems -- ch. 17. Scheduling.

Summary: Known for its comprehensive approach, this text shows operations managers how to analyse processes, ensure quality, create value, and manage the flow of information, products and services. The seventh edition offers an extensive collection of exercises and solved problems to reinforce key concepts

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Reference Books	Main Library Reference	Reference	658.5 RUS (Browse shelf(Opens below))	Available		015861

Total holds: 0

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Includes index

ch. 1. Introduction to Operations and Supply Chain Management --
ch. 2. Quality Management --
ch. 3. Statistical Process Control --
ch. 4. Product Design --
ch. 5. Service Design --
ch. 6. Processes and Technology --
ch. 7. Capacity and Facilities Design --
ch. 8. Human Resources --
ch. 9. Project Management --
ch. 10. Supply Chain Management Strategy and Design --
ch. 11. Global Supply Chain Procurement and Distribution --
ch. 12. Forecasting --
ch. 13. Inventory Management --
ch. 14. Sales and Operations Planning --
ch. 15. Resource Planning --
ch. 16. Lean Systems --
ch. 17. Scheduling.

Known for its comprehensive approach, this text shows operations managers how to analyse processes, ensure quality, create value, and manage the flow of information, products and services. The seventh edition offers an extensive collection of exercises and solved problems to reinforce key concepts

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