Perfect phrases for ESL : everyday business life : hundreds of ready-to-use phrases that help you navigate any English-language situation in the workplace

By: Gast, Natalie [Author]Material type: TextTextSeries: Publication details: New York, [N.Y.] : McGraw Hill, 2010Description: xv, 157 pISBN: 9780071608381 (alk. paper); 0071608389 (alk. paper)Subject(s): English language | Adult educationDDC classification: 428.34
Contents:
Part 1: The global workplace. Find a mentor ; Observe, observe, and then observe some more ; Ask and answer questions and listen to others ; Avoid saying "In my country we ..." -- Part 2: Small talk. Interacting in a small group ; Giving and accepting compliments ; Giving, accepting, and refusing invitations -- Part 3: Using the telephone. Speak up and speak out ; Your voice mail ; Leaving messages ; Speaking with someone who is difficult to understand ; Speaking with someone who has difficulty understanding you -- Part 4: Presenting yourself. Before you present ; How to say it ; Answering questions ; Part 5: Networking within your organization and beyond. Whom do you know? ; How to network ; Follow-up -- Part 6: Stress at work. What is stress? ; Use the good stress ; Lose the bad stress -- Part 7. Directions. Directions on the job ; Giving and following directions to get somewhere ; Other directions to consider -- Appendix A: The American business culture in a nutshell -- Appendix B: Sports idioms and expressions -- Appendix C: Grammar notes.
Summary: This book is for you if you are a high-intermediate or advanced ESL or EFL learner and now you need to master communication skills in order to function in diverse real-life work-related situations.
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"Hundreds of ready-to-use phrases that help you navigate any English-language situation in the workplace."

Part 1: The global workplace. Find a mentor ; Observe, observe, and then observe some more ; Ask and answer questions and listen to others ; Avoid saying "In my country we ..." --
Part 2: Small talk. Interacting in a small group ; Giving and accepting compliments ; Giving, accepting, and refusing invitations --
Part 3: Using the telephone. Speak up and speak out ; Your voice mail ; Leaving messages ; Speaking with someone who is difficult to understand ; Speaking with someone who has difficulty understanding you --
Part 4: Presenting yourself. Before you present ; How to say it ; Answering questions ; Part 5: Networking within your organization and beyond. Whom do you know? ; How to network ; Follow-up --
Part 6: Stress at work. What is stress? ; Use the good stress ; Lose the bad stress --
Part 7. Directions. Directions on the job ; Giving and following directions to get somewhere ; Other directions to consider --
Appendix A: The American business culture in a nutshell --
Appendix B: Sports idioms and expressions --
Appendix C: Grammar notes.

This book is for you if you are a high-intermediate or advanced ESL or EFL learner and now you need to master communication skills in order to function in diverse real-life work-related situations.

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