TY - BOOK AU - Gartside, L. TI - Model business letters SN - 9780273039983 U1 - 808.066651 PY - 1992/// CY - Pitman, PB - London : KW - Commercial correspondence N1 - Includes index; Techniques of business letter writing ; Routine business letters ; Quotations, estimates and tenders ; Orders and theior fulfilment ; Invoicing and settlement of accounts ; Letters requesting payment ; Complaints and adjustments ; Credit and status enquiries ; Typical business transaction ; Special business letters ; Classified business letters ; International trade ; Banking : home business ; Banking : international business ; Transport ; Insurance ; Assignments in practical letter-writing ER -