TY - BOOK AU - Heller, Robert (ed.) TI - Manager's handbook : everything you need to know about how business and management work SN - 9780751312379 U1 - 658 PY - 2002/// CY - London PB - Dorling Kindersley KW - Management N1 - Includes index; Managing your career -- Understanding organizations -- The role of the manager -- International management N2 - Covers the thinking on key business issues, such as the impact of new technology and the internet, customer focus, e-commerce, the new economy, and the globalization of business ER -