TY  - BOOK
AU  - Peters, Tom  ;
AU  - Austin, Nancy  ;
TI  - A Passion for Excellence : the leadership difference
SN  - 9781861975898 
U1  - 658.4092 
PY  - 2010///. 2010
CY  - London : ,  New Delhi :  
PB  - Profile Books, Viva Books Private Limited
KW  - Industrial management.
KW  - Development leadership
N1  - Includes Index
N2  - The authors divulge the three secrets of long-term excellence: superior customer or client service, innovation, and full use of the abilities of every company employee. But the one element linking these three is leadership, and the heart and soul of the concept is Management by Wandering About
ER  -