TY  - BOOK
AU  - Heller, Robert ;
TI  - Managing people
SN  - 9780751307665 
U1  - 658.3 
PY  - 1999///
CY  - London : 
PB  - Dorling Kindersley, 
KW  - Personnel management.
KW  - Formation.
KW  - Human resources
N1  - Includes Index
N2  - This book is intended for those in - or aspiring to - a position of responsibility, this book provides practical techniques for dealing with people. The charts and flow diagrams explore different options for action and provide useful examples. Within each volume there are exercises and questionnaires which encourage self-assessment and analysis to improve management skills. Checklists and points to remember offer practical guidelines for achieving the best results.
ER  -