TY - BOOK TI - Making services work for poor people : world development report 2004 : overview SN - 9780821354681 U1 - 338.905 PY - 2003/// CY - Washington, D.C. PB - World Bank KW - Rural poor -- Services for -- Developing countries. KW - Social service, Rural -- Developing countries KW - Poverty -- Developing countries N1 - Overview. -- Services can work for poor people but too often they fail : spotlight on Progresa. -- Governments should make services work : spotlight on Kerala and Uttar Pradesh -- The framework for service provision : spotlight on Uganda -- Clients and providers : spotlight on the Bamako Initiative -- Citizens and politicians : spotlight on the Kecamatan Development Program. Spotlight on Norway and Estonia -- policymakers and providers : spotlight on Cambodia -- Basic education services : spotlight on Educo -- Health and nutrition services : spotlight on Costa Rica and Cuba -- Drinking water, sanitation, and electricity : spotlight on Johannesburg -- Public sector underpinnings of service reform : spotlight on Ceara -- Donors and service reform N2 - The 26th edition of the World Bank's flagship annual publication focuses on how countries can accelerate progress towards the Millennium Development Goals (MDGs) by making services work for the poor. Success will depend on the ability to translate resources into basic services ER -