TY - BOOK AU - Best, Rick (Editor) AU - Langston, Craig (Editor) AU - de Valence, Gerard (Editor) TI - Workplace strategies and facilities management SN - 9780750651509 U1 - 658.2 PY - 2003/// CY - Oxford : PB - Butterworth-Heinemann, N1 - Includes Index; 1. Continuous improvement.-- 2. Defining facilities.-- 3. Facility management as an emerging discipline.-- 4. The development of facility management.-- 5. Strategic management.-- 6. Space management.-- 7. Information management.-- 8. Risk management.-- 9. Human resource management.-- 10. Financial management.-- 11. Operations and maintenance management.-- 12. Portfolio management.-- 13. Project management.-- 14. Asset management.-- 15. Conflict avoidance and resolution in the construction industry.-- 16. Quality management.-- 17. Democracy in design?-- 18. Leading change through effective communication.-- 19. Productivity improvement.-- 20. Integrated building models.-- 21. Sustainability and environmental assessment.-- 22. Resource efficiency.-- 23. Outsourcing.-- 24. The future of facilities management N2 - This book provides comprehensive coverage of issues that facility managers in the property industry need to understand and apply in the pursuit of value for money over the life span of built facilities. The authors introduce the fast-growing discipline of facility management, examine the core competencies that facility managers should possess and study different contemporary drivers of change. The book emphasises the need to consider facilities management issues at the pre-design stage of the construction process, rather than only when the building is completed, in order to maximise value for money ER -