TY - BOOK AU - Tosca, Elena TI - Communication Skills Profile SN - 9780787909024 U1 - 808.066651 PY - 1997/// CY - San Francisco : PB - Jossey-Bass Pfeiffer, KW - Communication N1 - About the Author. 1 The Questionnaire. 2 The Bases of Communication and Dialogue. 3 Predicting Individual Results. 4 Scoring the Communication Skills Profile. 5 Interpretation and Analysis. 6 Action Planning. 7 Feedback. 8 Notes for Work Groups N2 - Improve communication skills and watch productivity soar! In today's fast-paced, sound byte world, effective communication is still the foundation of organization success. Clear communication helps to develop interpersonal understanding and enhances a person's ability to understand and solve complicated problems ER -