TY - BOOK AU - Blashka, Susan Elliot ; AU - Crager, John ; AU - Lemons, Darcy ; AU - Vestal, Wesley ; TI - Six Sigma Management: A Guide for your Journey to Best-Practice Processes SN - 9780070603356 U1 - 658.562 PY - 2004/// CY - New Deihi : PB - Tata McGraw-Hill, KW - Six sigma (Quality control standard). KW - Organizational effectiveness ER -