TY  - BOOK
TI  - Harvard business review on effective communication
SN  - 9781578511433
U1  - 658.45 
PY  - 1999///
CY  - Boston: 
PB  - Harvard Business School Press, 
N1  - Including Index; Listening to People--
How to Run a Meeting--
Creative Meeting through Power Sharing--
Nobody Trusts the Boss Completely - Now What?--
Skilled Incompetence--
The Hidden Messages Managers Send--
Reaching and Changing Frontline Employees--
How Management Teams Can Have a Good Fight--
About the Contributors
N2  - With topics that include how to run a successful meeting, change frontline employees' behavior, and build effective management teams, this indispensable volume offers useful tips for all businesspeople. The Harvard Business Review Paperback Series is designed to bring today's managers and professionals the fundamental information they need to stay competitive in a fast-moving world. Here are the landmark ideas that have established the Harvard Business Review as required reading for ambitious businesspeople in organizations around the globe. Articles include: Listening to People by Ralph G. Nichols and Leonard A. Stevens; How to Run a Meeting by Anthony Jay; Creative Meetings Through Power Sharing by George M. Prince; Nobody Trusts the Boss Completely--Now What? by Fernando Bartolome; Skilled Incompetence by Chris Argyris; The Hidden Messages Managers Send by Michael B. McCaskey; Reaching and Changing Frontline Employees by T.J. Larkin and Sandar Larkin; and How Management Teams Can Have a Good Fight by Kathleen M. Eisenhardt, Jean L. Kahwajy, and L.J. Bourgeois, III
ER  -