TY  - BOOK
AU  - Kaplan, Robert S.
AU  - Norton,  David P.
TI  - The strategy-focused organization : how balanced scorecard companies thrive in the new business environment
SN  - 9781578512508 
U1  - 658.4012 
PY  - 2001///
CY  - Boston, Massachusetts : 
PB  - Harvard Business School Press, 
KW  - Strategic planning.
KW  - Balanced scorecard (Management)
KW  - Organizational Objectives.
KW  - Planning Techniques.
KW  - Benchmarking.
KW  - Management Audit
N1  - Including Index; Creating the Strategy-Focused Organization --
How Mobil Became a Strategy-Focused Organization --
Translating the Strategy to Operational Terms --
Building Strategy Maps --
Building Strategy Maps in Private Sector Companies --
Strategy Scorecards in Nonprofit, Government, and Health Care Organizations --
Aligning the Organization to Create Synergies --
Creating Business Unit Synergy --
Creating Synergies through Shared Services --
Making Strategy Everyone's Everyday Job --
Creating Strategic Awareness --
Defining Personal and Team Objectives --
The Balanced Paycheck --
Making Strategy a Continual Process --
Planning and Budgeting --
Feedback and Learning --
Mobilizing Change Through Executive Leadership --
Leadership and Mobilization --
Avoiding the Pitfalls
N2  - "In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced Scorecard. Drawing from more than twenty in-depth case studies - including Mobil, CIGNA, Nova Scotia Power, and AT & T Canada - Kaplan and Norton illustrate how Balanced Scorecard adopters have taken their groundbreaking tool to the next level. These organizations have used the scorecard to create an entirely new performance management framework that puts strategy at the center of key management processes and systems."--Jacket
ER  -