TY - BOOK AU - Laudon, Kenneth C. AU - Laudon, Jane P. TI - Essentials of management information systems SN - 9780136114444 U1 - 658.4038011 PY - 2011/// CY - Boston : PB - Pearson, KW - Management information systems N1 - Index and Glossary annexed; PART I. Information Systems in the Digital Age 1. Business Information Systems in Your Career 2. Global E-Business and Collaboration 3. Achieving Competitive Advantage with Information Systems PART II. Information Technology Infrastructure 4. IT Infrastructure: Hardware and Software 5. Foundations of Business Intelligence: Databases and Information Management 6. Telecommunications, the Internet, and Wireless Technology 7. Securing Information Systems PART III. Key System Applications for the Digital Age 8. Achieving Operational Excellence and Customer Intimacy: Enterprise Applications 9. E-Commerce: Digital Markets, Digital Goods 10. Improving Decision Making and Managing Knowledge PART IV. Building and Managing Systems 11. Building Information Systems and Managing Projects 12. Ethical and Social Issues in Information Systems (Available online at www.pearsonhighered.com/laudon) N2 - This text contains a wealth of pedagogical features to facilitate student comprehension, which aid in reviewing and reinforcing key concepts, as well as promoting problem-solving skills ER -