TY - BOOK AU - Ellis,Carol W. TI - Management skills for new managers SN - 0814408303 (pbk.) U1 - 658 PY - 2005/// CY - New York PB - American Management Association KW - Management KW - Communication in management N1 - Included Index; Preliminaries; Contents; Preface; Introduction; CHAPTER 1: DEFINING YOUR ROLE; CHAPTER 2 EFFECTIVE COMMUNICATION; CHAPTER 3: PERFORMANCEMANAGEMENT; CHAPTER 4: THE FOUR PHASES OF LEARNING; CHAPTER 5 MOTIVATION; CHAPTER 6: DELEGATION FOR GROWTH AND DEVELOPMENT; CHAPTER 7: COACHING FOR PERFORMANCE; CHAPTER 8:MOVING FORWARD WITH YOUR OWN SITUATIONS; Index; About the Author N2 - Most rookie managers do not have what it takes to fulfil their position as the skills they've used to get where they are today, are not the same skills they're going to need as manager. "Managing skills for New Managers" shows rookies how they can improve their communication skills and adapt their management style to match the needs of their direct reports. They'll also learn how to be more effective by learning to delegate and how to improve performance of their staff by using a coaching model UR - http://www.loc.gov/catdir/toc/ecip0414/2004001810.html ER -