TY - BOOK AU - Hamlin, Sonya ; TI - How to talk so people listen : the real key to job success SN - 8185274266 U1 - 658.452 PY - 1996/// CY - New Delhi PB - Universal Book stall KW - Business communication. KW - Oral communication N1 - Included Index N2 - This book explains how to communicate successfully so people listen, understand, and are persuaded. It is a comprehensive guide to every aspect of communicating in the workplace and beyond ER -