TY  - BOOK
AU  - Murdock,Alexander
AU  - Scutt,Carol
TI  - Personal effectiveness
SN  - 9780750606653
U1  - 650.13 
PY  - 1993///
CY  - Oxford, Boston
PB  - Butterworth-Heinemann, Institute of Management
KW  - Communication in management
KW  - Business communication
KW  - Interpersonal communication
N1  - Interpersonal communication; 
written and impersonal communication; 
communication and resolving problems; 
decision making; 
planning, goal setting and time management; 
stress and the manager; 
creating and fostering effective workplace relationships; 
communicating effectively outside the organization; 
conclusions
N2  - This volume is about how to be an effective manager, tackle problem-solving, make decisions, set and prioritize objectives, cope with stress and work effectively with others
ER  -