TY - BOOK AU - Taylor, Shirley TI - Communication for business : a practical approach SN - 9780582381643 U1 - 658.45 PY - 1999/// CY - New Delhi PB - Pearson Education KW - Business communication N1 - Includes index; Section 1: The Nature of Communication. Unit 1. An overview: Unit 2. Oral communication. Unit 3. Use of English. Section 2: Business letters. Unit 4. Introducing the business letter. Unit 5. Rules of good writing. Unit 6. Recruitment correspondence. Section 3: Telecommunications. Unit 7. Email and fax messages. Section 4: Internal Communication. Unit 8. Memoranda. Unit 9. Reports. Unit 10. Meetings documentation. Section 5: Persuasive Communication. Unit 11. Circulars and sales letters. Unit 12. Publicity material. Unit 13. Newsletters. Unit 14. Notices and advertisements. Unit 15. Leaflets. Unit 16. Invitations. Section 6: Visual Communication. Unit 17. Form design. Unit 18. Questionnaires. Unit 19. Visual presentation. Section 7: Reformulating and Summarising. Section 8: Comprehension. Appendix. Breakdown of examination questions by topic. Assessment. Examination questions. Index N2 - This text provides information for anyone who is working or training in a professional, managerial, administrative or secretarial role which demands effective communication and business English skills ER -