TY - BOOK AU - Anupindi, Raviā€¦[et al] TI - Managing business process flows SN - 0139077758 U1 - 658.5 PY - 1999/// CY - New Delhi PB - Pearson Education KW - Production management. KW - Process control. N1 - Included Index; 1. Products, processes, and performance -- 2. Operations strategy and management -- 3. Process flow measures -- 4. Flow-time analysis -- 5. Flow-rate and capacity analysis -- 6. Inventory analysis -- 7. Managing flow variability: safety inventory -- 8. Managing flow variability: safety capacity -- 9. Managing flow variability: process control and capability -- 10. Process synchronization and improvement -- Appendices 1-2 -- Index N2 - This paperback text focuses on the design and management of business processes and uses this process view as the unifying paradigm to study core topics in operations management. Designed for the core operations management course at the MBA level ER -