TY - BOOK AU - Anderson, Rolph E. AU - Bush, Alan J. AU - Hair, Joseph F. TI - Professional Sales Management T2 - McGraw-Hill series in marketing SN - 9780071125253 U1 - 658.81 PY - 1992/// CY - New York PB - McGraw-Hill, KW - Sales management N1 - Includes index; 1. Professional Sales Management -- 2. Personal Selling -- Integrated Case: Overview of Personal Selling and Sales Management at CHEMCO -- 3. Sales Planning and Budgeting -- 4. Estimating Market Potential and Forecasting Sales -- 5. Organizing the Sales Force -- Integrated Case: Planning and Organizing the CHEMCO Sales Force -- 6. Recruiting the Sales Force -- 7. Selecting the Sales Force -- 8. Training the Sales Force -- Integrated Case: Developing the Sales Force at CHEMCO -- 9. Sales Force Performance: An Overview -- 10. Time and Territory Management -- 11. Sales Quotas -- 12. Compensation -- 13. Motivating the Sales Force -- 14. Leading the Sales Force -- Integrated Case: Directing the Sales Force at CHEMCO: A Turnover Problem -- 15. Analysis of Sales, Costs, and Profitability -- 16. Measuring and Evaluating Sales Force Performance -- Integrated Case: Controlling and Evaluating the Sales Force at CHEMCO -- 17. Ethics, Social Responsibility, and the Legal Environment -- Appendix A. The Personal Selling Process -- Appendix B. Starting Your Career in Sales ER -