TY - BOOK AU - Jacob, Nina ; TI - Intercultural management SN - 9780749435820 U1 - 658 PY - 2004/// CY - New Delhi PB - Kogan Page Ltd. KW - Management -- Social aspects. KW - Intercultural communication. KW - Facteursculturels. KW - Communication. KW - Dialogue intercultural N1 - Includes Index; Organizational structure and intercultural management : Case study: Credit Suisse -- Communication and intercultural management : Case study: Nestle -- Core values and intercultural management : Case study: Nestle -- Strategy and intercultural management : BMW and 'glocalization': case study in intercultural management -- Knowledge management and intercultural management : Case study: IBM -- Conflict resolution and intercultural management : Case study: International Committee of the Red Cross -- Expatriate management and intercultural management : Case study: ICAS -- Conclusion: diagnosis and prognosis N2 - "In this thorough and accessible guide, Nina Jacob details the fundamental concepts and ideas using the latest research and international case studies. Designed to meet the needs of busy MBA students and practising managers, this book is both academically rigorous and firmly grounded in management practice." "Full of questions and discussion topics and the most up-to-date case studies, Intercultural Management is a practical and authoritative guide for students and practising managers. International case studies included are: Credit Suisse, Nestle, BMW, IBM and the International Red Cross."--Jacket ER -