TY  - BOOK
AU  - Pile, Louise 
AU  - Lowe, Susan (Series Editor)
TI  - E-Mailing
SN  - 9788130902845
U1  - 658.453 
PY  - 2009///
CY  - New Delhi
PB  - Viva Books
KW  - Electronic mail messages.
KW  - English language -- Business English
KW  - English language -- Textbooks for foreign speakers
N1  - Introduction--
Need Analysis--
Learning Journal--
Getting Started--
Structuring Your Message--
Being Clear and Concise--
Choosing The Right Level of Formality--
Getting The Tone Right--
Checking Before You Send--
Resources--
Transcripts and Answer Key
N2  - E-mailing Helps learners of Business English develop the skills and language needed to deal effectively with e-mail in English
ER  -