TY  - BOOK
AU  - Klaus,Peggy
AU  - Rohman,Jane
AU  - Hamaker,Molly
TI  - The hard truth about soft skills
SN  - 9780061284144
U1  - 650.1 
PY  - 2007///
CY  - New York, NY
PB  - Collins
KW  - Communication in management
KW  - Business communication
KW  - Interpersonal relations
KW  - Psychology, Industrial
N1  - Includes index
ER  -