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Building Customer Loyalty

By: Material type: TextTextSeries: 60 minutes success skills seriesPublication details: kent: David Grant Publishing, 1999Description: 63 pagesISBN:
  • 9781901306279
  • 1901306275
DDC classification:
  • 658.812 FRA
Summary: Is your business truly dedicated to its customers? Is the concept of a customer-centred business mere jargon where you work? This book provides tips to ensure that you get the most out of your customers. Subjects covered include: what makes customers loyal; and minimizing customer loss.
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Item type Current library Collection Call number Status Date due Barcode Item holds
Lending Books Lending Books Main Library Stacks Reference 658.812 FRA (Browse shelf(Opens below)) Available 008213
Total holds: 0


Is your business truly dedicated to its customers? Is the concept of a customer-centred business mere jargon where you work? This book provides tips to ensure that you get the most out of your customers. Subjects covered include: what makes customers loyal; and minimizing customer loss.

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