Managing Quality
Material type: TextPublication details: Boston : Butterworth Heinemann, 1994.Description: xvi, 236 pages : illustrationsISBN:- 9780750618236
- 075061823X
- 658.562 BEL
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Reference Books | Main Library Reference | Reference | 658.562 BEL (Browse shelf(Opens below)) | Available | 005990 | |||
Lending Books | Main Library Stacks | Reference | 658.562 BEL (Browse shelf(Opens below)) | Available | 004639 |
Includes index
Quality as a strategic issue --
Quality management systems --
Determining the capability for quality --
Design control and management --
Control of quality --
Managing quality costs --
The organization of quality --
Teamwork for quality --
Training for quality --
Assessment of quality.
Helps you understand the role of TQM within your organization and how you can best implement it. This work shows you: how to understand quality management systems, tools and techniques; how to use them; and more. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 and 5
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