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E-Service : new directions in theory and practice

by Rust, Roland T | Kannan , P.K.

Material type: Text Text Publication details: New Delhi: Prentice-Hall of India, 2003Availability: Items available for loan: 1 Call number: 658.84 ELE.

E-commerce : a managerial perspective

by Joseph, P.T.

Material type: Text Text Publication details: New Delhi : Prentice-Hall of India, c2002, 2004Availability: Items available for loan: 1 Call number: 658.84 JOS.

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