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Communicate with confidence! : how to say it right the first time and every time

by Booher, Dianna Daniels.

Material type: Text Text Publication details: New York : McGraw-Hill, c1994Online access: Click here to access online | Click here to access online Availability: Items available for loan: 1 Call number: 658.45 BOO.

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Lifescripts : what to say to get what you want in life's toughest situations completely revised and updated

by Pollan, Stephen M | Levine, Mark.

Material type: Text Text Publication details: Hoboken, New Jersey : John Wiley & Sons, ©2004Availability: Items available for loan: 1 Call number: 658.3 POL.

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