Harvard business essentials : crisis management : master the skills to prevent disasters

By: Harvard Business SchoolMaterial type: TextTextSeries: Harvard business essentials seriesPublication details: Boston, Mass. : Harvard Business School Press, ©2004Description: xx, 137 pagesISBN: 9781591394372; 1591394376 Subject(s): Crisis managementDDC classification: 658.4056
Contents:
Taking stock of potential perils : what could go wrong? -- Avoiding the avoidable : an ounce of prevention -- Contingency planning : preparing today for tomorrow's problems -- Crisis recognition : where there's smoke there's fire -- Containment : preventing a bad situation from becoming worse -- Crisis resolution : the road to recovery -- Mastering the media : make it your story -- Learning from your experience : gather lessons where you find them.
Summary: Few managers receive any formal training in handling crises. This book aims to remedy the situation by explaining the essentials of crisis management and providing a practical framework for stabilizing, then mastering, an unanticipated crisis
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
Lending Books Lending Books Main Library
Stacks 		Reference 658.4056 HAR (Browse shelf(Opens below)) Available 013220
Reference Books Reference Books Main Library
Reference 		Reference 658.4056 HAR (Browse shelf(Opens below)) Available 012049
Total holds: 0

Index

Taking stock of potential perils : what could go wrong? --
Avoiding the avoidable : an ounce of prevention --
Contingency planning : preparing today for tomorrow's problems --
Crisis recognition : where there's smoke there's fire --
Containment : preventing a bad situation from becoming worse --
Crisis resolution : the road to recovery --
Mastering the media : make it your story --
Learning from your experience : gather lessons where you find them.

Few managers receive any formal training in handling crises. This book aims to remedy the situation by explaining the essentials of crisis management and providing a practical framework for stabilizing, then mastering, an unanticipated crisis

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