| 000 | 00349nam a2200145 a 4500 | ||
|---|---|---|---|
| 020 | _a9788176491273 | ||
| 020 | _a8176491276 | ||
| 082 |
_a658.812 _bWOO |
||
| 100 | _aWood, Gill | ||
| 245 | _aCustomer Communications 1999-2000 | ||
| 260 |
_aNew Delhi: _bViva Books, _c2000. |
||
| 300 | _axvi,199 pages. | ||
| 500 | _aIncludes index | ||
| 942 | _cREF | ||
| 999 |
_c36511 _d36511 |
||