000 00850nam a2200193 a 4500
020 _a9781861975898
020 _a1861975899
082 _a658.4092
_bPET
100 _aPeters, Tom ;
245 2 _aA Passion for Excellence : the leadership difference
260 _aLondon :
_a New Delhi :
_bProfile Books,
_bViva Books Private Limited,
_c2010. 2010.
300 _axxv, 437 p. :
500 _aIncludes Index.
520 _aThe authors divulge the three secrets of long-term excellence: superior customer or client service, innovation, and full use of the abilities of every company employee. But the one element linking these three is leadership, and the heart and soul of the concept is Management by Wandering About.
650 _aIndustrial management.
650 _aDevelopment leadership.
700 _aAustin, Nancy ;
942 _cREF
999 _c38170
_d38170