000			00580nam a2200145 a 4500
082			_a658.45 _bMUR
100			_aMurphy, Kevin J. ;
245			_aManagement by effective listening.
260			_acalcutta : _bRupa & Co., _c1993.
300			_aix, 179 p. :
520			_aA guide to successful management through effective listening, aimed at employers who want to improve staff performance by identifying skills and releasing untapped potential in order to enhance their ability to communicate.
650			_aManagement.
650			_aPersonnel management - Manuals
942			_cBK
999			_c38224 _d38224