000 00417nam a2200157 a 4500
020 _a9780070601321
020 _a0070601321
082 _a658.3125
_bCRA
100 _aCrager, John
245 _aBalance scorecard: aguide for your journey to best-practice processes
260 _aNew Delhi:
_bMcGraw-Hill ,
_c2005.
300 _ax, 96 p.
700 _aO'Kane, Mike
700 _aHubert, Cindy
942 _cREF
999 _c40870
_d40870