Operations Management: Contemporary Concepts and Cases

Schroeder, Roger G.

Operations Management: Contemporary Concepts and Cases - Boston: Irwin / McGraw-Hill, 2000. - xxii, 492 pages; illustrations (some color) ; CD ROM

Includes index

Part 1 Introduction: the operations function; operations strategy product design. Part 2 Process design: process selection; service process design; choice of technology; process-flow analysis. Part 3 Quality: managing quality; quality control and improvement. Part 4 Capacity and scheduling: supply chain management; forecasting; facilities and aggregate planning; scheduling operations; project scheduling. Part 5 Inventory: independent-demand inventory; materials requirement planning; just-in-time systems. Part 6 Case studies: introduction - Shipper Manufacturing Company; FHE, Inc.; Bliven Furniture; process - Eastern Gear, Inc; National Bicycle; Plastech; Field Service Division of DMI; quality - Bayfield Mud; Hank Kolb; fedEX; the thawed Hungarian; capacity - Meriwell Bag; Lawn King; Wold Industrial; Sport Obermeyer; P.M. Parts Division; inventory -Consolidated Electric; Southern Toro Distribution Inc.; US Stroller; Toys Plus.

9780072337655 0072337656

658.5 / SCH

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