A Passion for Excellence : the leadership difference

Peters, Tom ;

A Passion for Excellence : the leadership difference - London : New Delhi : Profile Books, Viva Books Private Limited, 2010. 2010. - xxv, 437 p. :

Includes Index.

The authors divulge the three secrets of long-term excellence: superior customer or client service, innovation, and full use of the abilities of every company employee. But the one element linking these three is leadership, and the heart and soul of the concept is Management by Wandering About.

9781861975898 1861975899


Industrial management.
Development leadership.

658.4092 / PET

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