A Passion for Excellence : the leadership difference
Material type:
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
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Main Library Reference | Reference | 658.4092 PET (Browse shelf(Opens below)) | Available | 008156 |
Total holds: 0
Includes Index.
The authors divulge the three secrets of long-term excellence: superior customer or client service, innovation, and full use of the abilities of every company employee. But the one element linking these three is leadership, and the heart and soul of the concept is Management by Wandering About.
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