E-commerce logistics and fulfillment : delivering the goods
Bayles, Deborah L.
E-commerce logistics and fulfillment : delivering the goods - New Delhi: Pearson Education, 2000. - xviii, 348 p.: graph.
Including Index.
Foreword.--
Preface.--
Acknowledgments.--
The next big challenge in electronic commerce.--
Building an e-commerce infrastructure.--
Benefits versus costs: the real costs surrounding the buy button.--
Payment processing, froud and other taxing issues.--
Customer service.--
Ship happens.--
Achieving true fulfillment.--
Global logistics.--
Databases and emerging data exchange standards.--
Sent it back! the role of reverse logistics.--
Outsourcing the whole thing.--
User perspectives.--
Index.
9788178082882 8178082888
Business logistics.
Business logistics -- Automation.
Electronic commerce.
658.84 658.70285 / BAY
E-commerce logistics and fulfillment : delivering the goods - New Delhi: Pearson Education, 2000. - xviii, 348 p.: graph.
Including Index.
Foreword.--
Preface.--
Acknowledgments.--
The next big challenge in electronic commerce.--
Building an e-commerce infrastructure.--
Benefits versus costs: the real costs surrounding the buy button.--
Payment processing, froud and other taxing issues.--
Customer service.--
Ship happens.--
Achieving true fulfillment.--
Global logistics.--
Databases and emerging data exchange standards.--
Sent it back! the role of reverse logistics.--
Outsourcing the whole thing.--
User perspectives.--
Index.
9788178082882 8178082888
Business logistics.
Business logistics -- Automation.
Electronic commerce.
658.84 658.70285 / BAY